Plan + Order + Celebrate
I'm interested in renting from She Rents Vintage, how should I proceed?
So you've found your venue and you've picked a date! Hooray!! Now it's time for the planning to begin! If you have a date and venue reserved, click to fill out our Rental Inquiry Form, share your info and let's get started! We need to know the date of your event, the location and what you are interested in renting.
2021 UPDATE: Warehouse visits are not available until November 2021 due to the high volume events we have this wedding season.
We'll work together to help you pick the perfect pieces to bring your vision to life.
Since our quantities are limited for certain items we recommend booking as early as possible to guarantee you get the pieces your heart desires!
What is your delivery radius? What is the fee for delivery?
We deliver within an hour drive of Skaneateles, NY. We may consider farther deliveries with a higher delivery minimum and depending on the distance, overnight accommodations for our staff.
Delivery fees are based upon two round trips from our warehouse to your venue, the size of your rental order, and the number of staff members required to complete your order.
Can I pick items up myself?
Furniture is not available for self pickup. Decor and tabletop items are able to be picked up.
Self-pickup orders are subject to an order minimum of $400 before taxes and fees.
You must have a covered vehicle to transport the rentals such as a van or a box truck.
If we feel our inventory will not be safely transported upon arrival at our warehouse, we may ask you to return with an appropriate vehicle.
I know just what I want and I want it now!
Decisive and ready to book? Fill our our Rental Inquiry Form and we will send you a quote. We require a non-refundable retainer fee equal to 50% of your order to reserve your items.
What costs are there in addition to the rental price?
All invoices are subject to an 8% damage waiver and cleaning fee. The damage fee is not refundable. This charge relieves guests of the cost for unintentional and accidental damage to the rental property. If an item is damaged beyond repair the client is responsible for the replacement cost of 5 times the rental price.
All orders are subject to NYS Sales Tax
Will you setup and style my rentals?
Yes! We love having the chance to setup our rentals and put the final touches on your event. Our set up/styling service fee is equal to 30-50% of your total in rentals. This fee includes a venue visit and unlimited warehouse visits. We will build you a vision board and offer unlimited mock-ups for lounge looks. This fee also includes packing up rental items the day after the event.
We caneven set up and style your personal items! We do not offer setup and services of other vendors inventory. (Except folding napkins!)
Sorry, we do not offer pack-up services for late-night pickups.
Do I have to order styling services?
Nope! You can order our items and have them delivered and DIY! We will coordinate a central location to deliver all the items and you can go nuts!
You or your venue staff will need to repack and organize the rentals for pick up.
How do your tabletop items arrive?
When will you deliver and pickup my order?
We will coordinate with you ahead of time to set up your delivery and pickup time. Late-night pickups are only available at venues within 30 miles of our warehouse and are subject to a $200 late-night charge. We cannot accommodate late-night pickups outside of Skaneateles.
When we arrive to pick up your order all rental items need to be organized as they were upon arrival, the SRV team is not responsible for repacking and organizing items.
Do you have an order minimum?
Yes we do. We have a $600 order minimum to qualify for delivery to venues within 30 miles of our warehouse at 639 Hartlot Rd Elbridge, NY 13060.
Deliveries beyond 30 miles from our warehouse are subject to an order minimum of $1000.
We allow self-pickup of orders over $400. Self-pickup is not available for all inventory.
We clean and sanitize all items before they are packed up for your event. We deliver everything in this clean state, all items are wrapped to protect them on their journey to you. (We use compostable and plant-based materials whenever possible!)
We expect that the items will be returned cleared of food debris and rinsed. All storage and transport containers must be returned, items should be packed as they arrived and ready for our pickup.
Please review our policies with your venue or catering staff to ensure proper handling. We cannot load plates that haven't been rinsed on our truck as we risk damaging our upholstered furniture.
Do I have to wash the tabletop rentals?
All Flatware and Plates must be rinsed after use and before repacking in the provided She Rents Vintage storage crate
Please be sure to share our care requirements with your caterer or venue team.